This Policy was last updated on 17 October 2023.
When you visit or register on The L. S. Starrett Company Limited website, or interact with us we may collect the following information from you:
The L. S. Starrett Company Limited will use personal information provided by you or gathered in another form to process and respond to requests, enquiries and complaints and to provide services requested by you.
To use certain features of this website you must register with The L. S. Starrett Company Limited. When you register you must provide accurate and complete information and must update such information when necessary so it remains accurate and complete.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or enter a promotional activity we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
With your permission, we may send you emails about our products, new products, offers and other updates. The L.S. Starrett Company Ltd will never pass your details on to any third parties for Marketing purposes.
If after you opt-in, you change your mind you may withdraw your consent for us to contact you, for the continued collection or use of your information at anytime. To do so, contact the Marketing Department, The L.S. Starrett Company Ltd Oxnam Road, Jedburgh, TD8 6LR or email firstname.lastname@example.org
How long do we retain your personal data?
We will only retain your Personal Data for as long as it is necessary to satisfy the purpose for which it was provided by you or collected by us. As such we may retain your personal data for a reasonable period after your last interaction with us.
The L. S. Starrett Company Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
The L. S. Starrett Company Limited sometimes uses agents and service providers to process personal information on its behalf. For example, The L. S. Starrett Company Limited uses third parties to send postal mail, maintain IT systems including our e-commerce platform and for the processing of online secure payments. Where The L. S. Starrett Company Limited uses agents and service providers to process your personal information, we will ensure that it has adequate security measures in place to safeguard your personal information. The third-party providers include Gro Marketing, Woo Commerce, Dotdigital and Natwest. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
The L. S. Starrett Company Limited may also release your personal information when required to do so for legal or regulatory purposes, as part of legal proceedings or if you violate our Terms of Service.
When you visit The L. S. Starrett Company Limited website, a small file called a cookie will be saved on your computer’s hard drive. Cookies store small pieces of information about you and allow website operators to accumulate useful information about your preferences. This means that on future visits to our website, we can identify you and welcome you back.
You can choose to accept or decline cookies. However, you may not be able to use some of the features on The L. S. Starrett Company Limited website without cookies.
You have the right to request a copy of the personal information that The L. S. Starrett Company Limited holds about you under the 2018 EU General Data Protection Regulation. The L. S. Starrett Company Limited will ask for confirmation of identity before disclosing any personal information. If you would like to access, correct, amend, restrict, object, port or delete any information we hold on you please address requests to the Data Protection Officer, The L. S. Starrett Company Limited, Oxnam Road, Jedburgh, Scotland, TD8 6LR. If you make a request, we will have one month to respond to you.
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